2020 Categories & Entry Criteria



Personal Excellence Awards 

We are looking to recognise the individuals among the UK IT community who have demonstrated excellence in their profession during the past 12 months. The awards seek to reward individuals at all levels of an organisation who have contributed to the development and deployment of innovative IT systems that improve business operations or enhance public services.Entries can be submitted by IT vendors nominating their customers or employees, from companies/public bodies, or from individuals wishing to recognise either their own or their colleagues’ efforts.

The awards in this category will be judged against four key criteria:

Professionalism: has consistently met or exceeded challenging objectives to ensure the successful use of IT and demonstrated a quality approach through personal values and working practices.

Innovation: has used innovative approaches, working practices or technologies to enhance their organisation.

Role model: has provided an example to peers or colleagues of the importance of the role of IT in an organisation and the standards expected of IT professionals.

Measurable success: has delivered quantifiable benefits to their organisation through involvement with IT initiatives in the past year and can demonstrate personal development to enhance their ability to succeed in future.

It should be noted that SFIA is used by the BCS as a reference for skills assessment.


Awarded to an individual responsible for the definition of requirements and solutions for improving business processes and systems, reducing their costs, enhancing their sustainability, and quantifying potential business benefits. They may also conduct methodical investigation, analysis, review and documentation of business functions and processes.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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£ 195.00
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Awarded to a CIO, Digital Leader, IT director or other board-level IT executive. The winner will be an individual who has consistently demonstrated excellence in leadership, innovation and quality in the use and promotion of IT in their organisation to deliver business growth or public services. The size of the organisation is immaterial.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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Awarded to a DevOps Engineer from any DevOp role who has evidenced and demonstrated outstanding commitment and ability across the Systems Development Life Cycle. The winner will be a person who has undertaken a range of roles within the life cycle and therefore shown a demonstrable ability and agility to work with the necessary range of individuals involved in the development of the system.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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A judges’ award for an individual who has been a source of inspiration for others working in IT, whether for a specific contribution in the year, or for continued contribution to UK IT. Particular attention will be paid to those who have inspired change and/or provided thought leadership in a societally beneficial area such as inclusion or sustainability.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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£ 195.00
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Awarded to an individual who is participating in an IT apprenticeship programme that involves part-time formal study to gain IT qualifications, together with paid work experience to enhance skill and understanding. The apprenticeship must be on-going in March 2020.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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Awarded to an individual providing IT service, support or training to users of IT systems, who has demonstrated outstanding achievement and commitment, meeting key objectives for quality, customer satisfaction and delivery of agreed service levels. This category covers areas such as training, help desk, information content development or project support. The award is open to all staff - not just senior management - to ensure the full range of IT skills is recognised.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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Awarded to an individual, including but not exclusive to Chief Operating Officer, who is operationally responsible for any aspect of IT delivery but especially roles in areas such as Business Analysis, Security & Governance, project/program management or Consultancy. They will have delivered and evidenced tangible benefits to their organisation, meeting key objectives for budget, timescales and service.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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Awarded to an IT professional under the age of 30, or who turns 30 in 2020, in any discipline, who has demonstrated outstanding commitment and achievement in their work, and through their quality and professionalism stands out in their organisation as a high performer in the application and management of IT. Credit will be given for high achievement early in the career, but those in an apprentice program should enter the "IT Apprentice" category.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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Organisational Excellence Awards 

Presented for the delivery of IT excellence and customer satisfaction.

We are looking to recognise the organisations that have demonstrated excellence in their industry during the past 12 months. The awards seek to reward organisations who have contributed to the development and deployment of innovative IT systems that improve business operations or enhance public services. Entries can be submitted by IT vendors nominating their customers or themselves, from companies/public bodies or individuals wishing to recognise their own organisations’ efforts. IT vendors nominating their customers should ensure that they have the necessary consent and ideally a customer representative as part of the presentation team.

The awards in this category will be judged against four key criteria:

Professionalism: Consistently meeting or exceeding challenging objectives to ensure the successful use of IT and demonstrating a quality approach through organisational values and working practices.

Excellence: Evidence of meeting or exceeding the requirements and expectations of internal and/or external customers – whether “customers” means clients, end-users or employees.

Innovation: Used innovative approaches or technologies to enhance the organisation.

Measurable success: Able to demonstrate quantifiable performance improvements for the organisation through the achievement of key objectives and successful delivery of IT systems.


Awarded to the organisation that provides the best employment and career opportunities for IT professionals. The winner will be an organisation that its IT employees view as a great place to work; that values the role of IT and the professionalism of the staff that provide and support it, offering career and skills development, reward and recognition for personal achievement and industry-leading employment benefits.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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Awarded to the team or department that best demonstrates how its work has helped achieve or exceed objectives and contribute to the overall competitiveness and/or success of the organisation during the previous 12 months. The winning entry will show how important the development team is to the business, and what steps it took to accomplish its goals.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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Awarded to an outstanding project team that has implemented an end-user project that has been exceptionally well-managed. The winning team will demonstrate against the four criteria how well the project has been run and what lessons have been learnt, how customer expectations have been surpassed, innovation introduced by the project and measurable outcomes for the project.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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Awarded to the company or public body that demonstrates how the development or implementation of its IT strategy has helped to meet objectives, achieve greater competitiveness or improve public services during the past 12 months. The winning organisation will show how IT is fundamental to achieving business goals.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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Awarded to recognise excellence in the provision of IT systems, the winner will be a supplier of hardware, software and/or IT services that has achieved significant business success in the past 12 months and can demonstrate high levels of customer satisfaction and business benefits from the users of its products and services.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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This award recognises excellence in the provision of IT systems by a specialist supplier (the organisation must make less than £50 million in revenue each year). The winner will be a supplier of hardware, software and/or IT services that has achieved significant business success in the past 12 months and can demonstrate high levels of customer satisfaction and business benefits from the users of its products and services.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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This award will go to the organisation which is best able to prove that it has made meaningful action to reduce its environmental impact and improve its sustainability. Judges will expect to see details of all sustainability initiatives, together with the impact achieved by each. Metrics showing how the organisation’s sustainability has improved in recent years will be helpful, as will evidence of continued action this year.

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Awarded to a public or private sector organisation which demonstrates the most meaningful impact on an organisation’s diversity and inclusion statistics. Judges will expect to see details of all inclusivity initiatives, together with the impact achieved by each. Metrics showing how the organisation’s inclusivity has improved in recent years will be helpful, as will evidence of continued action this year.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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Awarded to recognise excellence in the supply, integration and delivery of information technology by a UK based company. The winner will be a supplier of hardware, software and/or IT services that has achieved significant business success in the past 12 months and can demonstrate high levels of customer satisfaction and business benefits from the users of its products and services.

This category is open to all VARs/MSPs/Integrators that feel they have done a particularly outstanding job over the past 12 months. Any IT supplier, regardless of size, specialisation or focus is eligible to enter this award. You need to demonstrate a strong focus on innovation and customer satisfaction and showcase what achievements from the last twelve months have made your business stand out from the competition.

Entries are actively encouraged to include hard facts and figures - all of which will be kept strictly confidential and used for judging purposes only.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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Technology Excellence Awards 

Presented for innovative new hardware or software products, or generally-available IT services, which make the biggest contribution to business technology or to IT in general. Entries can be submitted by IT vendors nominating their customers or themselves, from companies/public bodies or individuals wishing to recognise their own organisations’ efforts.

A product or innovation is classified as an application, service, device, or technology which is widely available; normally (but not necessarily) for a monthly or one-off charge. Bespoke projects can be entered as long as they use a technology which can be easily extended to other customers. Free internet consumer services, mobile apps and embedded technology applications are eligible.

We are looking to recognise achievement in the development, sales and implementation of new technologies released during the past 12 months that have a substantial base in the UK or where the product or service is marketed within the UK.

There is also a special category for innovative products from organisations whose headquarters and development capability is in the UK.

Entries in this section will be judged against four key criteria, which carry equal weighting in the assessment. The appropriate section of the entry form must be completed for each criteria.

Innovation: has the product introduced new or leading-edge technologies, created different ways of working, or novel approaches that benefit its users?

Measurable success: can the team demonstrate significant commercial success for the product during the past 12 months?

Customer satisfaction: is there evidence of customers using the product to improve their operations and that they would recommend the product, or service, to others?

Degree to which product support is carried out in the UK: Whilst non-UK products are not precluded, the degree to which the entry is developed, managed and supported in the UK is an important factor for the UK IT Industry Awards.

Specific to the UK innovation and entrepreneurship award only: the product or service should be developed or managed entirely in the UK by a start-up organisation, or a small autonomous team within a larger organisation, using the expertise of UK IT professionals. Include the size of the team, and where it works, in the “Summary” section of the entry form.


Awarded to an innovative new product or service that has delivered measurable benefit for business users or customers in areas such as ecommerce, hosting, web performance, communications, blockchain or web services. This category also covers technologies used in critical national infrastructure if deployment of them enables benefits not otherwise possible.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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Awarded to a new product or service that has delivered measurable benefit for customers, can demonstrate the potential to be an important product for customers worldwide, and has been developed by a small team in the UK. The aim of this award is specifically to recognise innovation and achievement in IT product or service development in the UK. This can be either by a start-up organisation, or a small autonomous team within a larger organisation.


The product or service should be developed or managed entirely in the UK by a start-up organisation, or a small autonomous team within a larger organisation, using the expertise of UK IT professionals. Include the size of the team, and where it works, in the “Summary” section of the entry form.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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Awarded to an innovative new product or service that has delivered measurable benefit for customers in areas such as IT security, data protection, information management, risk management, business continuity, cybersecurity or disaster recovery.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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Awarded to an innovative new product or service that has delivered measurable benefit for customers in areas such as data centres, networking, systems management, server hardware and software, storage, application development, IT support or other business infrastructure applications.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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Awarded to apps that run on mobile phones, tablets or any other touchscreen devices as well as embedded applications. This category includes wearable or other devices such as Augmented Reality (AR), in-car or in-house technologies, either fixed or removable. Entries should be able to demonstrate innovative uses of the various technologies used to deliver benefits, including any online services.

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Awarded to an innovative new development or service that is delivers a new class of solution or type of benefit. This category does not need to demonstrate 12 months’ worth of customer results before being submitted as it is intended to allow UK inventiveness to be showcased through these Awards.

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Awarded to a product or service that has delivered measurable benefit to end users in either a single, large organisation or for a variety of organisations through any mix of private or public cloud offerings.

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Project Excellence 

Presented to organisations and/or project teams which have achieved exceptional results through an outstanding project implementation and, in so doing, demonstrated high levels of professionalism in IT.

We are looking for submissions of end-user projects that highlight the importance of new technology initiatives and demonstrate the benefits of well-managed IT implementations for changing and improving business and public life. Projects should have been completed after 1st March 2020 and have had a significant UK-based element. IT suppliers may enter these categories for a nominated customer project but should be aware that the award is given to the organisation within which the project has been implemented.

Hardware vendors and software authors may submit an internal project to develop new products (i.e. where they are themselves the 'end-user') but it is emphasised that the assessment will be made solely on the characteristics of the built project and not on the product developed.

More than one project may be submitted by an applicant as separate entries, and a given project may be submitted into more than one category.

The awards in this section will be judged against four key criteria:

Innovation: Has the project introduced new or leading-edge technologies, supported a new way of working or pioneered an original change in business processes? Has the project stimulated new thinking, or laid the foundations for further innovation?

Return on Investment: Has the project measurably and substantially improved the organisation’s ability to achieve its core goals? Has it bestowed a significant competitive advantage, or dramatically enhanced the services offered to customers, staff or partners? Have there been spin-off benefits of the project?

Quality of management: Was the project completed on time and within budget? Did the project deliverables match or exceed the initial objectives? Were obstacles overcome with a combination of ingenuity and adherence to the principal aims of the project? What lessons were learned to improve the management of future projects?

Impact: What measures have been used to assess or quantify the success of the project? How has the project demonstrated technology’s role as a vital enabler in improving organisational excellence, competitiveness or quality of service? How will the project’s deliverables be developed, or how will they support future growth or change in the organisation?

The judges will consider each these criteria, and each submitted project should be able to clearly demonstrate, where relevant, affirmative responses to them, and in particular show underlying characteristics of distinctive excellence, creativity and benefit to the organisation and/or its clients.


Awarded to a public or private sector entrant for the most outstanding IT project utilising Artificial Intelligence and/or Machine Learning. This could be a chatbot, a marketing automation tool, an image analysis assistant, or any other related project. The winning entry will demonstrate the business value of the project, and why AI / ML were necessary over other options.

The judges will consider each these criteria, and each submitted project should be able to clearly demonstrate, where relevant, affirmative responses to them, and in particular show underlying characteristics of distinctive excellence, creativity and benefit to the organisation and/or its clients.

Entrants are urged to ensure that their submissions follow the below format so that the judges are able to give the entry their fullest consideration. Within the bounds of commercial confidence, entrants should seek to provide quantitative evidence (including limited amounts of ancillary materials) wherever appropriate to support the submission.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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Awarded to a 'not for profit' sector organisation for the most outstanding project in the charitable sector. For clarity, the award is open to charities, NGO's and not-for-profit organisations outside of the public sector, subject to the accepted criteria on surplus distribution. The award is not limited to any specific type of project, as long as it uses IT to benefit the organisation or its clients. The judges may take into account, where relevant, the size of the organisation when making their determination. The determination will be made based on the project outcomes and not for the technology per se.

The judges will consider each these criteria, and each submitted project should be able to clearly demonstrate, where relevant, affirmative responses to them, and in particular show underlying characteristics of distinctive excellence, creativity and benefit to the organisation and/or its clients.

Entrants are urged to ensure that their submissions follow the below format so that the judges are able to give the entry their fullest consideration. Within the bounds of commercial confidence, entrants should seek to provide quantitative evidence (including limited amounts of ancillary materials) wherever appropriate to support the submission.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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Awarded to the public sector organisation for the most outstanding business project. The award is open to government departments, health service, armed forces and local government. The award is not limited to any specific type of project, as long as it uses IT to benefit the organisation or its clients. The judges may take into account, where relevant, the size of the organisation when making their determination. The determination will be made based on the project outcomes and not for the technology per se.

The judges will consider each these criteria, and each submitted project should be able to clearly demonstrate, where relevant, affirmative responses to them, and in particular show underlying characteristics of distinctive excellence, creativity and benefit to the organisation and/or its clients.

Entrants are urged to ensure that their submissions follow the below format so that the judges are able to give the entry their fullest consideration. Within the bounds of commercial confidence, entrants should seek to provide quantitative evidence (including limited amounts of ancillary materials) wherever appropriate to support the submission.

This awards is FREE to enter

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Awarded to a public or private sector entrant for the most outstanding IT project implementing services or applications where the data, processing and interfaces are driven from an as-a-service cloud platform for consumption by smart devices.

The judges will consider each these criteria, and each submitted project should be able to clearly demonstrate, where relevant, affirmative responses to them, and in particular show underlying characteristics of distinctive excellence, creativity and benefit to the organisation and/or its clients.

Entrants are urged to ensure that their submissions follow the below format so that the judges are able to give the entry their fullest consideration. Within the bounds of commercial confidence, entrants should seek to provide quantitative evidence (including limited amounts of ancillary materials) wherever appropriate to support the submission.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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Awarded to a public or private sector entrant for the most outstanding digital transformation project that transforms the workplace, business models, customer experience or operational models. The determination will be made based on the project outcomes and not for the technology per se.

The judges will consider each these criteria, and each submitted project should be able to clearly demonstrate, where relevant, affirmative responses to them, and in particular show underlying characteristics of distinctive excellence, creativity and benefit to the organisation and/or its clients.

Entrants are urged to ensure that their submissions follow the below format so that the judges are able to give the entry their fullest consideration. Within the bounds of commercial confidence, entrants should seek to provide quantitative evidence (including limited amounts of ancillary materials) wherever appropriate to support the submission.

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Awarded to a public or private sector entrant for the most outstanding IT project related to the analytical capabilities to deliver real value from data in terms of organisational performance.

The judges will consider each these criteria, and each submitted project should be able to clearly demonstrate, where relevant, affirmative responses to them, and in particular show underlying characteristics of distinctive excellence, creativity and benefit to the organisation and/or its clients.

Entrants are urged to ensure that their submissions follow the below format so that the judges are able to give the entry their fullest consideration. Within the bounds of commercial confidence, entrants should seek to provide quantitative evidence (including limited amounts of ancillary materials) wherever appropriate to support the submission.

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Awarded to a public or private sector entrant for the most outstanding user engagement project that remodels client relations and brand recognition as well as projects where the rationale is the distribution or management of content. The determination will be made based on the user engagement achievements and not for the technology per se.

The judges will consider each these criteria, and each submitted project should be able to clearly demonstrate, where relevant, affirmative responses to them, and in particular show underlying characteristics of distinctive excellence, creativity and benefit to the organisation and/or its clients.

Entrants are urged to ensure that their submissions follow the below format so that the judges are able to give the entry their fullest consideration. Within the bounds of commercial confidence, entrants should seek to provide quantitative evidence (including limited amounts of ancillary materials) wherever appropriate to support the submission.

  • Early Bird rate: £130 + vat (expires Friday 19 June)
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Terms and conditions

  1. The Awards are open to organisations that have a substantial base in the UK, or where the product or service is marketed within the UK. For individual entries, people should work for a substantial portion of their time in the UK.
  2. You may enter one or more of the categories.
  3. All material submitted will remain strictly confidential to the judges.
  4. Descriptions of submissions from winners and finalists will be published in connection with the Awards. Entrants may, however, mark certain sensitive parts of their entry 'not for publication' such as exact budget figures/financial results etc.
  5. Entries may be withdrawn at any point up to 5 July 2019 upon written request.
  6. The judges reserve the right to amend category selections where appropriate.
  7. The judges reserve the right to disqualify any entry not accompanied by the appropriate supporting documentation.
  8. The judges' decision will be final and no correspondence will be entered into before or after the judging, unfortunately it is not possible to provide feedback.
  9. BCS/Incisive Media are not liable for any costs incurred by applicants in the evaluation and judging process.
  10. Entries not made through the on-line submission system will not be accepted.
  11. The winners and highly commended of each category will be announced at the presentation of the Awards; under no circumstances will the details be disclosed before that time.
  12. Entries received after the final closing date will not be accepted.
  13. Entries will only be accepted if accompanied by either the early bird entry administration fee of £130 (+ VAT) or the general entry fee of £195 (+VAT). The fee is payable for each entry made. Entries must be fully completed with supporting documents, if applicable.